Original topic:

m20 hanging after android 10 update

(Topic created on: 01-25-2020 06:32 PM)
1488 Views
nickM20hanging
Beginner Level 3
Options
Galaxy M
After android 10 update my phone is continuously hanging and I am not having any high end gaming apps also and not able to call at all,
Every week going to service center for solving issue but they are not able to resolve and also service is pathetic in Samsung and they are self defending themselves  by saying that it's due to third party apps. Nobody will buy a phone to just use their default apps.

Before giving out newer versions to devices  samsung should check whether it suits their device or not but instead  they are testing on customers for free.
Surely this will lead to their downfall across customers.

8 Comments
UserAdik12
Expert Level 5
Galaxy M
don't worry I have told Samsung about this issue because M30 too
nickM20hanging
Beginner Level 3
Galaxy M
but y should v hav to bear the loss bcoz of their software issue, every week resetting the phone and losing data.
Shawal
Beginner Level 2
Galaxy M

Bro i am facing the same issue in samsung m20 . Treid everything like hard reset ,soft reset and still the problems aren't solved i hope google will release a new update soon

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imjoker2611
Active Level 9
Galaxy M
Bhai mera M30 mai tho gaana aap bhi nahi chal raha thik say.!!!
Samsung_Support3
Moderator
Moderator
Options
Galaxy M

Hi there,

 

We apologize for the inconvenience caused to you.

Please perform the below mentioned steps to resolve the issue:
> Stop the background running app (Tap on the left soft key and close all the running apps).
> Ensure 20% of internal memory of device is free (Scroll down notification panel > Setting > Device maintenance > storage).

> If device hangs in any particular application/game then Clear cache memory of that application (Settings>apps> tap on that app>storage>clear cache)

For further assistance, register your concern in Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,
Team Samsung Members

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nickM20hanging
Beginner Level 3
Galaxy M
waste of complaining to you guys already your service center tried alll the above steps.Accept that samsung dont have solution
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Sauरabh
Beginner Level 2
Galaxy M
my brother Samsung galaxy m20 have this issue
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Samsung_WOBD01G
Beginner Level 2
Galaxy M

I assume the issue is with android one ui, so don't use android one ui, try to download adfree launchers like evie launcher from playstore and set  as default launcher the phome will work smooth.

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