Original topic:

lag

(Topic created on: 08-09-2020 09:20 AM)
256 Views
Mihir2493
Active Level 1
Options
Galaxy M
My phone M31 has a lag issue. It start lagging while switching between the apps that is in recent menu. So i m just mad at it cause my phone is new and it has all good features and one UI 2. So why this problem occur in this good processing phone. Help me to get a permanent solution of it. And this problem solves when i restart my phone but again comes after few hours. This lag really **bleep**. Please give a permanent solution of it...


In this recording you can see the lag. And my phone storage is 128 gb and my filled storage is just 25 gb. And i have not install more apps. Around 3.2 gb ram is free still this lag comes. Please solve the problem.
0 Likes
RajKrJangid
Active Level 3
Galaxy M
By using samsung member app's feedback section
0 Likes
Anonymous
Not applicable
Galaxy M
Hey I'm also facing this issue not this bad but I'm, Just making sure that whenever the next update comes i will try to do it ASAP
0 Likes
Mihir2493
Active Level 1
Galaxy M
what u mean by ASAP
0 Likes
Anonymous
Not applicable
Galaxy M
Means i will try to update my device through SMART SWITCH as soon as possible(asap)
0 Likes
Rickrolld
Expert Level 2
Galaxy M
Well, uninstall your screen recorder even in my m31 it was causing problems in task changer because even if you have a lot of ram left screen recorder uses a lot of CPU and GPU power and causes your phone to lag like iphones😅
0 Likes
Mihir2493
Active Level 1
Galaxy M
i have already uninstall screen recorder. i have just install it to record my issue. and still after uninstalling this lag stay as it is
0 Likes
Rickrolld
Expert Level 2
Galaxy M
you can do a factory reset, this will be 1000% successful. if you don't know how to do a factory reset you can ask me
0 Likes
Samsung_Support5
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
abhia50
Active Level 5
Galaxy M
just take a photo from default camera app your phone run again smooth this is the same problem in A50 after Android 10 if you attend vedio call or use camera for any purpose through a third party app for exam WhatsApp adobe scan app you take picture from any 3rd party app your phones starts lagging
my phone do the same if i use this
if you want to fix just go to default camera of phone and just take a picture of anything your phone run smooth again

I don't know why this happens my a50 gets same problem even i update software through service centre 2 times but after that i find the real cause and temporary solution this is due to use of camera from 3rd party apps if this works kindly comment on my post

cause i want to know this problem happen in all handsets or just mine
0 Likes
Mihir2493
Active Level 1
Galaxy M
yes it works...i tried it. And it really works. now i just took photo from my default camera and then upload on social media like whatsapp and insta and all that.
0 Likes