Original topic:

how can I enable to wifi calling..it is auto off with in few secs.

(Topic created on: 01-26-2021 06:55 PM)
204 Views
shivpriyadarshi
Active Level 1
Options
Galaxy M
How would I rectify my wifi calling services which is auto off in few secs. Any 1 have idea pls share me..
6 Comments
Galaxy M
which place you now?
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Anikroyale
Expert Level 5
Galaxy M
Which carrier do you use?
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vineshreddy
Active Level 6
Galaxy M
some sim providers doesn't support this feature
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Galaxy M
Right now only jio and airtel are providing this feature..just check with your network provider
also perform reset network settings

settings>general management>select reset>click on reset network settings
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Vrang
Active Level 8
Galaxy M
Just connect to wifi and enable wifi calling and only jio and airtel services are providing wifi calling so of you are using other services then contact them for more information
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SuBhaM_SaNtRa
Active Level 7
Galaxy M

Dear Member,

 

To resolve the issue please follow below given steps:-

 

1. Check device in safe mode:- Using Safe Mode on a Samsung phone allows you to force the device to run the essential operating system, and disable most 3rd party applications.
To enter in safe mode:- Press and hold the Power key, when Power off icon appears > Press and hold the power off icon.
To exit safe mode restart the device.

 

2. Reset the device:- Before resetting, kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
How to reset:- Settings > General management > Reset.

 

If the issue still persist, kindly register your concern in Samsung Members app along with short video, screenshot and error log file(Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

 
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