Original topic:

facing downloading problem in playstore

(Topic created on: 08-18-2020 09:06 AM)
642 Views
MsF545G
Active Level 4
Options
Galaxy M
In my m30s when i am download or update the apps from play store.  The network speed is giving consistent 60 to 65 kbps speed . Why only in play store . In YouTube,  Facebook, Instagram speed is better.  Why?

image

See the top of screen 
11 Comments
smilysahul
Active Level 10
Galaxy M
Is that your mobile data speed or slow bro
0 Likes
Samsung_Support5
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Check network operator settings
Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.

Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes