Original topic:

charging problem

(Topic created on: 07-29-2020 03:25 PM)
392 Views
akash1991gadekar
Active Level 2
Options
Galaxy M
dear all I have the samsung M20 but from the last 2 days I facing the charging problem charger connect the after 2 minute automatic disconnect please assist me
6 Comments
Ehsank
Expert Level 5
Galaxy M
u can check by changing ur cable
and do one more thing
clean your charging port with any soft brush
and then check
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Abdul_Rahman
Active Level 10
Galaxy M
Did you using Samsung original charger only ?
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Galaxy M
yes sir always
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Abdul_Rahman
Active Level 10
Galaxy M
Then in Samsung member's Tap on get hep and you will see automatic checks there you can get any solution
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cs_member9
Active Level 7
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Kindly follow the standard charging procedure. i.e please charge the device in switch off condition for a minimum of 10 minutes.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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stallo
Active Level 5
Galaxy M
show to near Samsung service center
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