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Beginner Level 2

Guys it's been 20 Days I have bought a brand new Samsung Galaxy M30s and Suddenly today morning I was checking my facebook and it switch off or you can say screen got black out.

Nothing is happening , I try multiple things like , to Restart, Power on , even try to call on that number number is getting out of coverage area

Help me out please

7 Comments
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Active Level 6
First try to charge it.
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Expert Level 5
go to service center
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Active Level 6
It is better Visit the nearest service center
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Active Level 4
only display black or phone switched off?? Is there any sounds from the phone
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Expert Level 4
Check if you can force reboot by holding vol down and power. Or recovery by vol up and power. If no change battery may be dead. Then check charging it for 2hr. Still same? visit service center
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If it is Working Abnormally, Then Do Visit The Nearest Service Center
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Active Level 7

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

We would like to inform you that as you have tried all the steps, we request you kindly visit the service center as your device needs physical inspection. To check for the nearest Samsung service center kindly click on the link : https://www.samsung.com/in/support/service-center/


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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