Original topic:

camera light sensor

(Topic created on: 07-19-2020 02:27 PM)
1964 Views
Samsung_8E7mtIc
Active Level 1
Options
Galaxy M

m30s has major battery drain issue with camera light sensor
..50% battery wastage.... looks like product defect or faulty last android software update for model m 30s

5 Comments
FayazCA
Active Level 7
Galaxy M
please turn off AutoBrightness option & check.
0 Likes
Anonymous
Not applicable
Galaxy M
Adaptive brightness and face unlock uses camera light sensor.. So it needs to be run in background and consumes more battery. If you have battery concerns switch off both.
0 Likes
Ehsank
Expert Level 5
Galaxy M
now a days peoples are sick of battery more than mobiles
😄😄😄😄😄
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cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please be assured and to resolve "Battery drainage" issue kindly follow the given below steps:-


1. Battery optimization:- Settings>Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory


2. Close background running apps:-Tap on recent key and close the background running application.


For more information on battery drainage please click on the link below:-
http://www.samsung.com/in/support/skp/faq/1101689


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Kindly send us the screenshot (which apps are consuming most of the battery).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

0 Likes
baratha
Beginner Level 3
Galaxy M
me to facing the same issue battery get drained because camera light sensors
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