Original topic:

calls keep getting put on hold

(Topic created on: 10-23-2020 11:43 PM)
5540 Views
Rahulthewall
Active Level 4
Options
Galaxy M
My cheeks keeps pressing the hold button while on call. Is there a way to change call menu options while on call ? I.e the 3 dots that appear after attending a call,  how to change that menu

5 Comments
Anikroyale
Expert Level 5
Galaxy M
Is your proximity sensor not working? The screen should turn off the moment you put your phone on your ears.
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Rahulthewall
Active Level 4
Galaxy M
its working, the screen goes off but somehow the hold or record buttons are getting pressed. may be when my ear touches multiple times, the screen gets unlocked
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Rahulthewall
Active Level 4
Galaxy M
please help..how to avoid the hold button getting pressed by ear while on call
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Anikroyale
Expert Level 5
Galaxy M
The moment you call someone or answer a call, press the lock button when the screen is on. That is the only way.
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Rahulthewall
Active Level 4
Galaxy M
I do that but any movement of the ear detected by the phone while talking activates the hold or record button..it is extremely annoying
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