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Original topic:

after updationbattery getting drained faster and also overheating

(Topic created on: 10-11-2020 01:23 PM)
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Aswin10
Active Level 6
Options
Galaxy M
I think the update ruined my phone

3 Solutions


Accepted Solutions
Solution
Anonymous
Not applicable
Galaxy M
quite possible because samsung provides non A/B partition type ota software not like other company and you performed simply mobile data or wifi for software update which is not proper process to install software in any of the samsung devices... it's needed to be flashed by odin or through authorised samsung service center as they use odin only for their official purpose otherwise install software via smart switch and pc.... because if someone simply update software via mobile data or wifi then there will be the maximum chances to produce software loop holes over software which creates thousands of issues in devices if by chance that software not installed fully or correctly... issue can happened 👉 faster battery drain, ui lag ,poor camera performance, ghost touch, network error , display tint , battery drain at night without use, not charging properly, charging stuck in 85% etc .. even display and motherboard can destroy forever as many users faced before. . . for now if possible then try a hard reset or visit nearest service center and flash that last firmware from them..your all problem will be solved

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Solution
Ehsank
Expert Level 5
Galaxy M
one of the main reason is background activity
do some settings to save more battery life and observe for next 1-2 days, it will give a noticeable difference

1. Connection>more connections settings> disable nearby device settings

2. Location>improve accuracy >disable
A. Wifi scanning
B. Bluetooth scanning .

3. Device care>battery >power mode>select "optimised" and "adaptive power saving".

And then click on "app power management >
And enable these 2 options.
A. Adaptive battery
B. Put Unused Apps to Sleep.

4. Long press on each app specially 3rd party(LIKE FACEBOOK, INSTA,YOUTUBE) and rarely used apps and also ON "GOOGLE APP" as well, then click on>app info> then go to these 3 options below on by one

A. Mobile data> allow background data usage>off

B. Battery >allow background activity >off

C. Notification >disable unnecessary notifications like promotional and unnecessary reminder notifications.

5. Go to settings >apps>search "weather" >click on settings icon right side > change "auto refresh" settings as per your requirements and disable some unnecessary reminder. ( due to auto refresh it continuously consuming battery?)


6. If you use Facebook frequently then disable "auto play video"
And if you are mostly uses mobile, on wifi connection then also disable "auto play videos" in YouTube.

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Solution
Samsung_Support3
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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11 Comments
Solution
Anonymous
Not applicable
Galaxy M
quite possible because samsung provides non A/B partition type ota software not like other company and you performed simply mobile data or wifi for software update which is not proper process to install software in any of the samsung devices... it's needed to be flashed by odin or through authorised samsung service center as they use odin only for their official purpose otherwise install software via smart switch and pc.... because if someone simply update software via mobile data or wifi then there will be the maximum chances to produce software loop holes over software which creates thousands of issues in devices if by chance that software not installed fully or correctly... issue can happened 👉 faster battery drain, ui lag ,poor camera performance, ghost touch, network error , display tint , battery drain at night without use, not charging properly, charging stuck in 85% etc .. even display and motherboard can destroy forever as many users faced before. . . for now if possible then try a hard reset or visit nearest service center and flash that last firmware from them..your all problem will be solved
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Aswin10
Active Level 6
Galaxy M
it's not firmware it's purely software issue it's an update bug
0 Likes
Anonymous
Not applicable
Galaxy M
did you tried method?
0 Likes
Aswin10
Active Level 6
Galaxy M
after the new update it's fine
0 Likes
Aswin10
Active Level 6
Galaxy M
but happily a new issue approached me my sd card gets corrupted after every restart
Anonymous
Not applicable
Galaxy M
try with another sd card bro ..then see its happening same or not
0 Likes
Nikhilknp
Active Level 7
Galaxy M
how much hours battery backup you are getting
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Aswin10
Active Level 6
Galaxy M
about 5 but now it's ok after the new update
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Solution
Ehsank
Expert Level 5
Galaxy M
one of the main reason is background activity
do some settings to save more battery life and observe for next 1-2 days, it will give a noticeable difference

1. Connection>more connections settings> disable nearby device settings

2. Location>improve accuracy >disable
A. Wifi scanning
B. Bluetooth scanning .

3. Device care>battery >power mode>select "optimised" and "adaptive power saving".

And then click on "app power management >
And enable these 2 options.
A. Adaptive battery
B. Put Unused Apps to Sleep.

4. Long press on each app specially 3rd party(LIKE FACEBOOK, INSTA,YOUTUBE) and rarely used apps and also ON "GOOGLE APP" as well, then click on>app info> then go to these 3 options below on by one

A. Mobile data> allow background data usage>off

B. Battery >allow background activity >off

C. Notification >disable unnecessary notifications like promotional and unnecessary reminder notifications.

5. Go to settings >apps>search "weather" >click on settings icon right side > change "auto refresh" settings as per your requirements and disable some unnecessary reminder. ( due to auto refresh it continuously consuming battery?)


6. If you use Facebook frequently then disable "auto play video"
And if you are mostly uses mobile, on wifi connection then also disable "auto play videos" in YouTube.
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