Original topic:

Worst camera performance after the update(m52 5g)

(Topic created on: 07-23-2022 07:20 PM)
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thangu867
Active Level 2
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Galaxy M
Before the the update the camera performance was really good now its decreased badly 😒 EIS not working properly photo quality very blurry&some issues on the ultra wide camera please fix this 
Samsung🙏🙏
1 Comment
cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

1: Check the physical condition of your camera lens. if the camera lens is broken or scratchy then please visit the nearest service centre.

2: Check camera lens cleaning: Please check there is no laminated or tempered glass pasted on the camera. Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt, and dust from the camera lens.

3: Reset camera settings: Camera >> Settings >> Reset Settings >> Tap on Reset

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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