Original topic:

Wifi issue after updating M53 in one ui 6.0

(Topic created on: 01-23-2024 12:09 PM)
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girishm53
Active Level 3
Options
Galaxy M
Wifi disconnected automatically after fews minutes of connection.Also failed to connect after sometimes.
9 Comments
AJAB_MORIA
Expert Level 5
Galaxy M
Reset all settings and restart the phone.
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girishm53
Active Level 3
Galaxy M
Already done but this solution is not working
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AJAB_MORIA
Expert Level 5
Galaxy M
Then, wait for next update.
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girishm53
Active Level 3
Galaxy M
Ok thanks for your suggestion
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goodthings
Expert Level 5
Galaxy M
Reset network setting of both Sim one by one and than reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time, restart your's device without any Sim in slots, interchange Sim in slots. If not resolves then reset factory data with backup then try to it's again. Thanks.
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girishm53
Active Level 3
Galaxy M
Ok will try
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cs_member8
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, kindly perform the following steps to resolve your issue.

Forget the Network: Settings > Connections > Wi-Fi > Wi-Fi network > Tap and hold the Wi-Fi network that you're having trouble with until the menu allows you to select Forget Network.

Restart the Router and Mobile Device.

Reset settings: Settings > General Management > Reset.
Reset network settings: Reset Wi-Fi, Bluetooth, and other network settings to their default.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

sureshanam
Active Level 3
Galaxy M
Please factory rest
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girishm53
Active Level 3
Galaxy M
No need,I simply reset the wifi settings in the general management
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