Original topic:

Wifi 5ghz connection problem In m30s

(Topic created on: 12-24-2019 10:06 PM)
6147 Views
FayazCA
Active Level 7
Options
Galaxy M
My wifi connection keeps on disconnect and reconnecting in some intervals in my M30s. But its working fine with other devices. Is anyone facing same thing and any solution for this?Although it's not harm, but just checking with others. 

Edit: This has been observed at all models almost.
samsung please fix this. it works fine when connected with 2.4 ghz. 5ghz also works fine in other devices like laptops.
23 Comments
santripta
Active Level 5
Galaxy M
I haven't faced any such issue.
Better restart your device and check again.
0 Likes
Atul09
Active Level 6
Galaxy M
i don't have wifi connection problem but yes problem in hotspot connectivity it automatically turn off even if device connected to m30s hotspot
0 Likes
ADi47
Active Level 5
Galaxy M
Nope bro not faced this issue..
0 Likes
SauravWarrier
Active Level 4
Galaxy M
check the intelligent WiFi settings in your device.
0 Likes
vickyk
Active Level 7
Galaxy M
nope it's working fine now and b4 update too. visit your nearest care if its not.
0 Likes
PuviyarasuVL
Beginner Level 2
Galaxy M

I am using Galaxy M30. But while trying to install the Samsung Members App it is saying the app is not comfortable with the device. So not able to install the app.

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Galaxy M

Hi there,

 

Please perform the following steps:
>Perform Interactive checks through Samsung Members app (Samsung Member> Get Help> Interactive checks->wi fi ).
> Reset the device settings by navigating to Settings >> General Management >> Reset >> Reset Settings.
>Once try to connect with any other router.
For further assistance, register your concern in the Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,
Team Samsung Members

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PuviyarasuVL
Beginner Level 2
Galaxy M

I am also facing the same issue. That too while playing any game or while watching movie, for every 5 min it keeps disconnect and connects back. Which is giving unpleasant experience to use the phone.

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Prabhash99
Beginner Level 2
Galaxy M
I am facing the same issue.. wifi drops every after 10 mins and connects back in like around 5 secs or so..
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