Why 😡😡

[Tawain]

I haven't received the update for Android version 15 and one ui 8.Galaxy M14

[SumitKumarRawal]

M14 won't receive any more OS upgrades according to Samsung.
Thanks. 🙏

[Tawain]

The Samsung store said they will update for the next 6 years.🙏

[SumitKumarRawal]

6 years? No bro.. M14, according to the update policy has already received 2 years of OS upgrades i.e. from Android 13 to Android 15. Your device will continue to receive 2 years of security updates.

[Tawain]

So where is Android version 15?

[Tawain]

I just got the phone from your company store. What can I do now?

[SumitKumarRawal]

I am not an employee of Samsung. 😅 I'm a customer just like you.
Your device should have received One UI 7 with Android 15 in the month of August.

[Tawain]

But it didn't come, what can I do?

[SumitKumarRawal]

Visit the service centre. That's the only option left for you.

[SumitKumarRawal]

Moreover, was the store an official Samsung Showroom or a store of third party seller who sells phones of various brands?