Original topic:

White flash issue in samsung m53 5g new security update

(Topic created on: 10-11-2023 03:27 PM)
468 Views
galaxym535g
Active Level 5
Options
Galaxy M
Just updated samsung m53 5g 1 aug security update and still facing black and white flash display error when double tap screen off also normal buttun screen off
3 Comments
Anonymous
Not applicable
Galaxy M
No such issue in my M53
0 Likes
bhakt
Active Level 1
Galaxy M
It is their in previous update
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

Kindly share the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support.

0 Likes