Whatsapp Data Automatically Delete

[WeirdAAshu]

hello Guys

Every week my all whatsapp data automatically deleted and show this error.

I have done many time whatsapp Uninstall and install and also Factory data reset.

Samsung Customer Care Suggest Go to Samsung service centre and do your phone flash reset.

I have also done flash reset my phone but not slove the problem.

Show the same problem

Please someone help me

[IcyJay30]

This setting is turned on by default, turn it off

[WeirdAAshu]

Bro. It's always On but before never delete data ... about 2 month data delte

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support