Whenever I'm just checking the WhatsApp for messages OR downloading any document photo or any video, the whatsapp GIF gets auto downloaded & saved in my phone's gallery even not downloading GIF in WhatsApp. In settings I have disabled auto download option but still these GIFs are getting downloaded automatically.
Is there any option to stop auto download of GIF from whatsapp?
thats happening on my s22 and s8 aswell, got something to do with whatsapp as every option to auto download is turned off, by the way im useing beta version so got something to do with it
As per your concern, we would request you to kindly perform the following steps to resolve your issue.
Clear app cache through Device care: Settings > Device care > Storage > CLEAN NOW.
Note: To delete files or uninstall apps that you do not use anymore, select a category under USER DATA. Then, tick items to select and tap DELETE or UNINSTALL.
The clear cache memory of a particular application: Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.
Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.
Tap on Google Play Store app or Galaxy Store> Manage apps & device> Apps available to update> If you want to update apps individually, tap See details and then tap the Update button next to the app you would like to update.
In case the issue still occurs kindly contact the particular application helpline once, to make sure there is no issue from their end. You can reach the app developer through the email channel for which you please login to Play Store> select more option> select installed app> click on read more.
