Original topic:

Warranty Issue

(Topic created on: 08-26-2022 11:16 PM)
420 Views
RaajeshTN
Active Level 1
Options
Galaxy M
Team,

It’s very disheartening to see that you do not value your customer in any manner.
My mobile has Display issue and its in warranty period, none of your service centre is supporting nor any customer service is supporting.
If you really want me continue to be your customer do the needful on urgent basis.
Attached necessary documents for your reference.

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11 Comments
RaajeshTN
Active Level 1
Galaxy M
No use totally cheating and no response / action from Samsung end
cs_member8
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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