I am facing a severe wifi connectivity problem. My phone is unable to connect to wifi for a time more than 5 min. An exclamation mark is seen after wifi symbol. But the same wifi is working on my other phones which are not a Samsung brand. Particularly when phone is kept in normal mode and medium power saving mode, wifi is not w6
some of the ways that can help you. 1. Force Restart-Please press and hold POWERbutton until SAMSUNG GALAXY M30S shutdown or turn off by itself. You may also try press and hold POWER + VOLUME DOWN button to shut it down orrestart. After it is totally off, then we can press again POWER button to turn it ON.
2. Reset all Network Settings:- swipe up the screen and from Main Menu select Settings.In the next step choose General management.Now you should tap Reset and Reset Network Settings.Then select Reset Settings.
3. Factory Reset - please create a copy of your important data before factory reset First Method: Factory Data Reset Your Samsung Galaxy M30s From The Settings Menu Second Method: Factory Data Reset Your Samsung Galaxy M30s Using Recovery Mode first method: Open the Settings menu.Tap the Backup and Reset menu, after selecting suitable options at that menu, tap the Factory Data Reset under the Personal Data section.Read the informations on the screen and tap Reset Device.Confirm it using screen lock pin, pattern, or password.If you want to delete portable storage data, tap the Delete All.Your device will restart and Samsung Galaxy M30s factory reset process will be completed.
second method:Be sure that your phone has at least %50 battery.Switch off your device and wait a few seconds.Press and hold Volume Up + Home + Power buttons at the same time until recovery mode screen appears.When the Samsung logo appears leave the Powerbutton and wait a few seconds.Leave all the keys when Recovery Mode screen appears.Go to the Wipe Data / Factory Reset option using the Volume Down and click the Power button to accept it.Go to Yes –Delete All User Data using Volume Down and click Power button to continue.After the process finishes, go to Reboot System Nowand click Power button.Your device will restart and Samsung Galaxy M30s factory reset process will be completed.
3- Perform Interactive checks through the Samsung Members Application (Samsung Member Application > Get Help > Interactive checks > Wi-Fi).
4- If issue still persists, create data backup and reset the device. For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).
I tried everything forced restarted, reset network setting....then after I factory reset my phone , but still it is happening. i bought this phone for better gaming performance but i am suffering due to signal problem and wifi connectivity issue. really worst problem I am facing now a days.
