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12-17-2024 06:09 PM in
Galaxy M- Mark as New
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12-17-2024 06:11 PM in
Galaxy M- Mark as New
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12-17-2024 06:12 PM in
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12-17-2024 06:56 PM in
Galaxy MIf yes,
Go to settings, search dual messenger, turn on separate contact list.
Reboot.
Contact Storage usage should be less than 1%
Galaxy Wearable, yours is 8%
I have my Watch and Buds connected all the time, and the usage is less than 1%.
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12-17-2024 06:30 PM in
Galaxy MSolution
Clear the data of this app
If problem continue then,
Reset the phone after backuping all your data this is the only solution
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12-17-2024 06:50 PM in
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12-18-2024 09:19 AM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we want to inform you that the usage of the battery is different for every application, some apps consume more battery depending on the screen time, network fluctuation, refresh rate, etc. Kindly perform the following steps to resolve your issue by using the given links.
1. Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...
2. Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
3. You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.
Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.
If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
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01-28-2025 10:37 PM in
Galaxy M