Original topic:

USB Debugging Control

(Topic created on: 03-08-2024 10:41 PM)
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IshanOP06
Active Level 1
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Galaxy M
In the previous versions of One UI I was able to control my phone on my PC through USB Debugging. But after updating my Samsung M13 5G to One UI 6, I am not able to control through USB Debugging on my PC. Clicking mouse or pressing any key won't work only the screen shows. Please help with this issue. Do I need to download any driver or something?
1 Comment
cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you share the log file also share images, and a short video clip of the issue for better understanding. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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