BijuJose
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03-18-2020 01:16 PM in
Galaxy M
I felt an issue with my samsung m30s, the touchscreen not working. I tried many times pulldown notification panel but nothing work except hardware keys and fingerprint sensor. Atlast I solved the problem by long press of same key combination of screenshots that POWER BUTTON+VOLUME DOWN Button to restart the phone. After restart touchscreen working fine.
I think Exynos 9611 is a quite decent like snapdragon 712 as budget processor. There is no chance to hang phone by small utility applications,even with games like pubg. I already uploaded log files in feedback option
3 Comments
cs_member9
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03-20-2020 09:55 AM in
Galaxy MDear Samsung Member,
Greetings from Samsung!
We are delighted to know the issue was resolved itself.
Thank you for contacting Samsung.
Warm Regards,
Samsung Customer Support
SB2008
Beginner Level 2
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04-27-2020 10:45 PM in
Galaxy MMy touchscreen Samsung M30 is also non responsive. I rebooted the phone with Volume Down+Power button. The phone rebooted but the touchscreen is still not working.
Pls help
BijuJose
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10-06-2020 10:29 PM in
Galaxy M
exynos 9611 not working even like mediatek processors. software optimisation of samsung not good, samsung may good for multimedia applications but not good for gamers/hihh users