Original topic:

Touch not working properly on Samsung m30.

(Topic created on: 12-28-2019 10:43 AM)
8401 Views
Ayush1103
Beginner Level 3
Options
Galaxy M
This problem occurs after android 10 update and I checked in two Samsung m30 phones. On the bottom of the screen , the area from right of the centre position and upto approx 1 cm height , touch is not working properly . Touch sensitivity is very low there . It doesn't not respond most of the times. Try this in your Samsung m30 after removing the navigation buttons and be on the full screen gestures and don't use gesture hints ( because they occupy that space which I am talking about ) . And now touch the screens there.. I will not respond properly. 
15 Comments
visme07
Active Level 5
Galaxy M
bro update again, Samsung released an update day before yesterday to fix the issue
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Ayush1103
Beginner Level 3
Galaxy M
thanks visme07 ... i didn't knew about the latest update... yes ! this problem is resolved..
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visme07
Active Level 5
Galaxy M
you are welcome bro
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AbhiSkriLL
Active Level 3
Galaxy M
not fixed yet
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Galaxy M

Hi there,

 

To resolve your concern, Please perform the following steps:

>Open Setting > General management > Reset > Reset setting > Reset setting.

>Stop the background running app (Tap on the left soft key and close all the running apps.
>Check your device performance in Safe mode.
>Create data backup and reset the device.
Scroll down Notification panel >Settings> General management> Reset >Factory Data Reset
For further assistance, register your concern in the Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,
Team Samsung Members

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SB2008
Beginner Level 2
Galaxy M

My Samsung M30 touchscreen stopped working suddenly. How do I restart in safemode without the touch screen?

 

Appreciate your help

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mboussendel
Beginner Level 2
Galaxy M
Downgrade samsung M305F Android 10 to 9 Fix Screen touch not working after update Android 10 عمل داونجريد سامسونغ M30 من أندرويد 10 حماية U3 الى أندرويد 9 وحل مشكلة عدم عمل شاشة اللمس Firmware Link : https://dzfreerom.blogspot.com/2020/05/samsung-galaxy-m30-touch-screen-problem.html
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Samsung_qxUZhq6
Beginner Level 2
Galaxy M

My phone is samsung m30s. Recently, the touch started creating problems. It is not responsive. very low responsive in the keyboard area and very low from the right area of centre position and upto approx 1cm, just as mentioned by one of user above. I tried to factory reset the phone 2 times, tried using in safe mode, tried rebooting , reset the settings but nothing is happening. software update is showing latest one has already been installed. It is getting very difficult to use the phone day by day. Please help

Bisu1985
Beginner Level 2
Galaxy M
I am also facing the same issue.
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