The internet suddenly stops while using mobile hotspot how to fix?

[vivekrsq]

I am using my samsung m35's mobile hotspot on my laptop but suddenly it shows internet is not connected and my laptop is unable to find my phone hotspot its happening with my another device too how to fix

[Mayur000]

Re start your phone

[Mayur000]

Some time that happens when low network signals

[Mayur000]

+ some time signal jamar wan paases near your residence and that also affect you hotspot

[Rvira]

This might be due to data settings .

Check the data limit in Hotspot settings.

Thanks.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue by the given links.

● Galaxy device internet issue: https://www.samsung.com/in/support/mobile-devices/how-to-troubleshoot-mobile-data-issues/

→ Kindly try to use the mobile internet through hotspot after performing the above steps.

→ Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

→ You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[wandering_knight]

I'm facing the same problem in A14 5G.