Original topic:

System UI not responding

(Topic created on: 07-25-2020 09:11 AM)
1051 Views
DrAni198
Active Level 1
Options
Galaxy M
Recently I have purchased 2 sets of M21(4GB 64 GB) and M31(6GB 128GB) respectively. Unfortunately both these devices are hanging frequently and the "system UI not responding" notification pops up often. Also the battery is draining fast and there is overheating issue. Hope these problems are sorted out quickly.
10 Comments
Happppy
Active Level 3
Galaxy M
sm problems in my Samsung m30
rinkudas1995
Active Level 1
Galaxy M
same problem in m21
DrAni198
Active Level 1
Galaxy M
this is not at all expected from a brand like Samsung.. I have used vivo and oppo previously, none of them gave this kind of trouble within few days of their purchase
darshil1312
Active Level 4
Galaxy M
mene kafi bar feedback diya hai lag and heat ka lekin har bar ek hi answer milata hai sab daily feedback do heat and lag ka shayad kuch update de
darshil1312
Active Level 4
Galaxy M
ap services centre Jakar phone ko check karaye shayad koi Solution mi jaye
DrAni198
Active Level 1
Galaxy M
maine amazon se M31 ka phone set replace karaya..to jo naya set aaya, usmein ek new update aaya kal hi..touchwood uske baad abhi koi heating issue nahi aa rahe hain. aur ek cheez maine dekha..pehle wale set pe mai e mcafee antivirus install kar rakha tha to battery fast drainage ho rahe the..par replace wale set pe maine wo mcafee antivirus install nahi kiya..ek ghanta ka upar ho gaya abhi tak battery 100% hain
0 Likes
cs_member9
Active Level 7
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

Santanu116
Active Level 1
Galaxy M
sab kia firbi heating issue not solved..please samsung give us the software update by which m21 will not heat up again..by simply doing whatsapp and Facebook..
0 Likes
Meow14
Active Level 4
Galaxy M
same problem