Support required for Samsung M30 dual app (Facing issue in WhatsApp )

[ShashankT]

Hello team, I am facing issue in WhatsApp using via dual app provided by samsung in my samsung m30.

 1) At the time of Status update in WhatsApp Showing below error if do some editing in picture. ⚠️Couldn't load this photo. Please try again. 

 2) while sending image direct from camera to someone showing below error. The file format is not supported.

3) Received photos and videos are not going in gallery.

Please support 

[ShashankT]

Already registered and sent all details

[ShashankT]

Any update on this.

[Harsh944]

Hey my device is samsung fold i have the same issue

[ShashankT]

I think it's not a device issue, issue is related to dual app vs WhatsApp.

[Harsh944]

Yes

[Harsh944]

Hey did you got any update ?

[ShashankT]

No still no solution.

[Harsh944]

Hey now it started to work for me

[ShashankT]

Please suggest

[Harsh944]

Donno i have done nthing