Original topic:

Suggestions for making ssecure more useful for M' series user

(Topic created on: 02-16-2022 01:58 AM)
673 Views
Prakhar_singh
Active Level 3
Options
Galaxy M
As we know that Ssecure is a inbuilt Applock application but not on Galaxy M' series user we have to install it manually from Play store/Galaxy store...this can be managed but .

 In Ssecure their is many issues such :
1.
 We cannot lock the settings & this is the worst thing that should be ever happen..
What do it means..? If we didnot
 lock the settings 🔒
Then anyone can disable the applock/Ssecure.
And after it they can easily get the access of your locked app without unlocking it..🔓


2.
Their is no option to change the time limits of app get locked..
There is only single/one option & that is lock when the screen gets off..
The  option should be added to change the time limits setting.

3.
 We also expect that in galaxy device their should be a private/privacy folder like other devices. 
So that we can hide our important picture/videos/documents and other things without using any third party application
Their is always a chance that the Third party application can access your private details that has been saved /hided in it so that no one can see it without you permission.

We know that there is a option in gallery where we can hide our image/video but that is not password/pattern or pin protected. And that allows other to see your things like picture & video even after that is hided in it.. & this is very disgusting.. 
So do you think what is the use of that "hide album" option 

4.

 Hided/Mask app cannot get used until you unhide/unmask them 
So what is use of it..?
If we need to unhide to use the app them why we hide/mask them...
So we expect that we can use those app without unhiding/unmasking them so that the privacy could be maintained...

 5.

As we all know that Galaxy M' Series doesn't not have any secure folder/Knox security...
After knowing all this things i am confused that what does samsung want to show after removing it biggest identity i.e- "Knox security/secure folder" for that samsung is being known..
Yes i know that samsung is also known for its display & battery 🔋 and last but not least its Rough and tough body..

 And i also wants to include that their is no inbuilt screen recorder but it can be ignored as it replaced with a inbuilt game recorder. And we Noting the point that should be updated in security & privacy..as these things matters to the user...

And for me definitely its is so disappointing as i am the biggest fan and as a being sumsung user more than 11 years of sumsung's phone 📱 and even after changing my old phone i.e samsung galaxy j7 prime i selected samsung galaxy M31 again the same brand ..
But the worst thing that i have seen is that as i have used galaxy j7 prime and some good features that is present in j7 prime is not available in galaxy M31 ..
3 Comments
Sid_Karna
Expert Level 5
Galaxy M
S secure is discontinued and nomore available in new samsung devices. However, those who have already downloaded it can still use it.
IcyJay30
Expert Level 3
Galaxy M
Its not about series here, its about tier
M31s and above have secure folder
A22/M22 and below don't have secure folder
cs_member8
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung. 
  
Warm Regards, 
Samsung Customer Support 

0 Likes