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Original topic:

Streching blur lines after using apps in landscape or gaming in quick panel

(Topic created on: 03-21-2024 09:49 AM)
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Asvin211
Active Level 2
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Galaxy M

image
One ui 6 control panel lines streching weirdly ? Is this bug or android error ?

Please tell me ? Where can i report this issue ? To get this fixed by samsung and address thi issue since one ui 5 in m53 5g ! 

1 Solution


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cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you share the log file also share images and a short video clip of the issue for better understanding. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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4 Comments
riyu119473kcw
Active Level 4
Galaxy M
Hcvh
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Solution
cs_member10
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you share the log file also share images and a short video clip of the issue for better understanding. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Asvin211
Active Level 2
Galaxy M
This problem is occurring sometimes i only have a screenshot of this ? Can you work with that?
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ashu9979
Active Level 7
Galaxy M
Same problem bro
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