Sound issue

[user2233]

Why My Samsung Galaxy M31's sound is lower than Samsung Galaxy M21?? I'm very disappointed with my Samsung Galaxy M31

[ParitoshPatel]

turn on Dolby Atmos

[user2233]

it works only in headphones

[Samsung_Support1]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Check device volume settings if its full or not.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support