Software update corrupts the phone within 1 year

[SumanKumarG]

i have been using mobile for past 15 years and used different brand - Motorola, Nokia and Oppo. Last year i had bought Samsung based on reviews in amazon. Within one year, i had decided to go for another mobile, because of one software update. I never had such an worst experience of software corruption. I have searched in website and most of them facing such problem and they have given different solutions. 

issue 1 - After update, phone continuously restarts

Issue 2 - Sim not found

Issue 3 - Sim2 not allowed MM

Issue 4 - Not going to reboot mode.

First i want to know why there's problem when going for update? why it was not address or given any notification- that you may face such issues if it's known one?

Samsung is not good choice to go for mobile, since it has lot of known issues in listed websites and there's no steps took while giving update to software. Now, am going to return this phone and buy Oppo. Given lot for stress, data lost and waste of money.

[IcyJay30]

Let me guess the model - M21 or M30s?

[Sokul]

Let me guess- any phone with Exynos 9611?

[yogesh5647]

You might be facing sim issue or else you are updating through phone only.
I think you havent changed any setting aftee buying your phone. Thats why you are not getting reboot button.

[animeshmodi]

https://twitter.com/es_techno/status/1418068769608388610?s=19
Vote on this poll, if you are dissatisfied with samsung and want samsung to end it's feature discrimination and be honest with customers.

[sfxut03]

I don't understand how he can type this post after his only one samsung device is damaged

[EdoMadara]

phones arent the only devices that can access the web dumbass

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

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Warm Regards,
Samsung Customer Support