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Original topic:

Software Update in M21

(Topic created on: 06-17-2020 09:57 PM)
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AshirbadBastia
Active Level 5
Options
Galaxy M
Received a software update.
Security patch-1 April 2020. 
Features-Discover 
But still not able to install Secure folder,Samsung Pay Mini, etc.. 
Heating issue , battery draining fast.. Need to be fixed.. All this. 
Humble Request to samsung Team.  Please fix all this issues through software update. 

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61 Comments
sanu2522
Active Level 1
Galaxy M
0 Likes
Jasmeet17
Active Level 6
Galaxy M
knox is a combining of Hardware and Software both so it cannot be installed on M series
0 Likes
Galaxy M
fine but as they have said if they provide then fine.
0 Likes
Galaxy M
in this knox security list M Series is present so through software update it can be fixed.
0 Likes
Jasmeet17
Active Level 6
Galaxy M
So its almost 1 month and we have not been given Knox etc. Told you naa that Knox etc is for A series
0 Likes
MOHAN6642
Active Level 7
Galaxy M
DEAR FRIENDS, 


I HAVE PURCHASED SAMSUNG M30S MOBILE.


THIS MOBILE SIGNAL RECEPTION IS VERY WEEK. CONFIRMLY I WILL BET SAMSUNG TECHNICAL PEOPLE ALSO WITH 100000/_ REGARDING SIGNAL RECEPTION IS WEAKER THAN OTHER MOBILES LIKE XIAOMI, REALME LIKE CHINESE MOBILES. DONT PURCHASE THIS MOBILES . THEY ARE PROVIDING THEIR ' EXYNOS ' WORST PERFORMING PROCESSORS. THIS IS REAL WHAT I AM TELLING .  BELOW I HAVE GIVEN SIMPLE EXAMPLE FOR YOU.


FOR SAMSUNG S20 MOBILE , THEY ARE PROVIDING THEIR WORST 'EXYNOS' PROCESSORS IN INDIA , FOR THE SAME MOBILE IN AMERICA THEY ARE PROVIDING BEST SNAPDRAGON 865 PROCEESOR . EVEN THEIR KOREAN PEOPLE ALSO HATED THE SAMSUNG 'EXYNOS' PROCESSOR PERFORMANCE IN ' SAMSUNG S20 ' MOBILE. 


AND THEIR SERVICE ALSO VERY WORST. TODAY I VISITED THEIR SERVICE CENTRE  TO RECTIFY THE CHARGING PORT PROBLEM  , HE TOLD THAT IT WILL TAKE ONE WEEK TO 10 DAYS TO RECTIFY THE PROBLEM . THIS IS A SMALL PROBLEM .  I TOLD HIM TAKE THE COMPLAINT , AND GIVE MY MOBILE BACK , AFTER ONE WEEK   I WILL COME AND I WILL GIVE THE MOBILE AND RECTIFY THE MOBILE WITH NEW PART . HE REFUSED FOR THE SAME . REGARDING THIS ALSO I CALLED THEIR CUSTOMER CARE , THEY ARE NOT ABLE TO TELL WHERE THE PART AVAILABLE TO THE NEAREST SERVICE CENTRE IN GUNTUR DISTRICT. 


OTHER COMPANIES ARE DOING SMALL PROBLEMS WITH IN ONE DAY. BUT SAMSUNG IS TAKING 10 DAYS . THIS MUCH OF WORST THEY ARE DOING SERVICE. 


THEY ARE RELEASING NUMBER OF MODELS WITH SAME PROCESSOR 'EXYNOS 9611' BUT NOT MAINTAINING PROPER SPARE PARTS AT THEIR SERVICE CENTERS . THEIR SERVICE CENTER PEOPLE ARE BEHAVING LIKE GAZITTED OFFICERS. FIRST OF ALL THIS IS THE MAIN PROBLEM WITH SAMSUNG.

Solution
Samsung_Support3
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
syedraaz
Active Level 1
Galaxy M
give me update
0 Likes
Jitu005
Active Level 1
Galaxy M
I am using M21.I am facing the network issue it is changing 4G to 2G Frequently.I am not able o use internet.
0 Likes
Galaxy M
which sim r u using...
Low Signal in your area is a issue..
Try to Reset yours Network Setting.
it may help..
otherwise reply me after trying this..
0 Likes