Original topic:

Slow Charging

(Topic created on: 03-03-2021 07:00 PM)
680 Views
SaurabhSarkar
Active Level 3
Options
Galaxy M

Honestly I'm done with M31s Phone.

 

after receiving slow charging issue 2 time, 

Recently my phone got Diagnosed by Service Center. After that it used to charge my phone from 15% to 100% within 1hour 35 mins.
 
Now just after 1 month, it really took around 2 hours to charge my phone from 45% to 100%! Like once again it started slowly charging the device.
 
Samsung Stop Cheating your Customers!
 
Honestly, I won't buy any Samsung Phones in Future.
13 Comments
SaurabhSarkar
Active Level 3
Galaxy M
Guys, You can See the Difference!

Screenshot_20210303-185622_Device care.jpg

Screenshot_20210303-185636_Device care.jpg

0 Likes
nicklopes
Active Level 7
Galaxy M
are u using thr fast charging option ot cable charging?
0 Likes
SaurabhSarkar
Active Level 3
Galaxy M

Yes, I'm using the original charger.

0 Likes
Anikroyale
Expert Level 5
Galaxy M
Didn't get your point. 15% to 100% in 1 hr 35 minutes is almost pretty normal.
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SaurabhSarkar
Active Level 3
Galaxy M

I edited, have a check

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Anikroyale
Expert Level 5
Galaxy M
Okay, even I have been using M31s since the last 6 months and have not faced a single issue with respect to charging. So I would ask you to visit the service center again and tell them about this and positively tell them that you have already visited with the same issue. Update me positively on what happens next.
SaurabhSarkar
Active Level 3
Galaxy M

Bro, during my second visit, I've done that already.

They were like "It's just a software error".

I can't get it, by Formatting my device, how the problem resolves.

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Anikroyale
Expert Level 5
Galaxy M
If its a software issue, it can be fixed by a simple reset, or in future updates :)
Safeguy
Active Level 5
Galaxy M
If your expecting a refund then sorry my friend you will not get it but ypu can always visit the service centre as they provide free service for 1 year
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