Sim card

[Maurya74]

I used galaxy M51 smartphone. I inserted two sim where I consistently found one SIM or sim 2 which i inserted in sim slote no. 2 that sim not inserted sim card issue . Please fix this issue 🙏🙏

[Devel_]

Uhhh,I rly don't understand what's the situation,do you have 2 sim card slot with 2 sim or 1 sim card slit and 2 sim?

[Maurya74]

2 sim

[Itsdebby]

Maybe the sim is worn out I too faced same issue i changed the sim from jio store now its working fine.
If your sim is clean [means no damage] then pls visiy service center

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Please follow the below steps:
1: You can try to restart your phone.
2: First, we need to determine whether the error is with the SIM card or the SIM card slot, and You will need to prepare either another phone or another SIM card to perform this.

Either one of the devices will determine the possibility of the issue.

1- Existing SIM card with another phone.
If Detectable, Possible, the existing phone's SIM Slot may be faulty. Please send it to the nearest service centre.
If not Detectable, Possible, that the SIM card is faulty. Please refer to the Telco provider.
2-Existing phone with new SIM Card
If Detectable, the SIM slot is not faulty. This may be caused by an existing SIM card faulty. Please refer to the Telco provider.
If not Detectable, Possible, the existing phone's SIM slot may be faulty. Please send to nearest service centre.

Note.
1: Please restart the phone after changing the SIM card to allow the system to detect.
2: Kindly ensure both testing devices function well before testing.

Kindly contact your network service provider once to make sure there is no issue from their end.

In case the issue still occurs, kindly visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[vivekkk07]

You got the solution ?

[Maurya74]

Yes

[Maurya74]

Thank you

[vivekkk07]

What you did, I got the same issue.