So am using samsung m53 and i use 2 sims but suddenly my vi sim stop showing signal my other sim(jio) its working fine but not the vi one changing position of simcard but still vi isn't working tho the vi card is working fine in other phones but not mine, i tried doing aeroplane mode, network settings rest, clear cache of sim tool kit but nothing is working
It's frustrating when one SIM card stops working, especially when the other SIM (Jio) is functioning properly.
Possible Causes 1. *SIM Card Slot Issue*: The SIM card slot for the VI SIM might be faulty. 2. *SIM Card Detection Problem*: The phone's SIM card detection mechanism might be malfunctioning. 3. *Software Glitch*: A software bug or glitch could be preventing the VI SIM from working. 4. *Network Compatibility*: There might be a compatibility issue between the VI SIM and your Samsung M53's network settings.
Troubleshooting Steps 1. *Clean the SIM Card Slot*: Ensure the SIM card slot is clean and free of dust. Use a soft brush or a cotton swab to gently clean the slot. 2. *Swap SIM Cards*: Try swapping the SIM cards between slots to rule out any slot-specific issues. 3. *Check APN Settings*: Ensure the APN (Access Point Name) settings for the VI SIM are correct. You can check the APN settings by going to _Settings_ > _Connections_ > _Mobile networks_ > _Access Point Names_. 4. *Reset Network Settings*: Reset your phone's network settings to their default values. Go to _Settings_ > _General management_ > _Reset_ > _Reset network settings_. 5. *Check for Software Updates*: Ensure your phone is running the latest software. Go to _Settings_ > _Software update_ > _Download and install_. 6. *Perform a Factory Reset*: If none of the above steps resolve the issue, perform a factory reset. This will erase all data, so be sure to back up your phone before doing so.
If none of these steps resolve the issue, it's possible that there's a hardware problem with your phone's SIM card slot or the VI SIM card itself. You may want to visit a Samsung service center or contact their support team for further assistance.
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