Original topic:

Serious Samsung M53 5g Issue

(Topic created on: 01-09-2024 10:15 PM)
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Samsung_Galaxy_Dev
Active Level 6
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Galaxy M
There is a serious Samsung M53 5g 
Issue While AOD is turn on 
Serious Display Issue
Occurs After (Android 14) December Security update 
Urgent Help Needed 
#Samsung M53 5g

I AM SHARING THE ISSUE THROUGH THIS VIDEO
After Turn off AOD A GREEN WHITE ALL AROUND SCREEN OCCURS


13 Comments
Galaxy M
My m53 also occurs this issue
Galaxy M
When I went to service center they told me your handset has the problem

We can share our views regarding this issue with social media
Then after.............see....what happen
Galaxy M
I am from Delhi so sorry for this
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Galaxy M
No I will reach your destination
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Galaxy M
Don't worry I am not a spammer 🤣🤣🤣🤣🤣
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Galaxy M
But i have no time for this
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Galaxy M
OK
But repost my post further
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Galaxy M
Ok
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cs_member10
Expert Level 5
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

1. Go to Settings>>Display>>Adjust the brightness.

2. You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

3. Update device software: Settings >> Software update >> Download and install.

4- You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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