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04-16-2023 02:22 AM in
Galaxy M- Mark as New
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04-16-2023 04:14 AM in
Galaxy M1. Check if your phone's operating system is up-to-date. If not, update it and check if the SD card is detected.
2. If the SD card is not detected in any other device, try to remove the encryption by inserting the card into your PC and decrypting it using the BitLocker Drive Encryption tool. This can be accessed by right-clicking on the SD card in File Explorer and selecting "Manage BitLocker". Follow the on-screen instructions to decrypt the SD card.
3. If the above steps do not work, you may need to use data recovery software to recover your files from the encrypted SD card. There are many data recovery tools available online, such as Recuva or EaseUS Data Recovery. These tools can scan your SD card for deleted files and recover them.
4. If none of the above steps work, it is possible that the SD card has been damaged or corrupted. In this case, you may need to replace the SD card.
I hope these steps help you to recover your office data. Good luck!
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04-18-2023 04:49 AM in
Galaxy MI tried many option like cmd to format it's not working, direct format didn't worked.
Nothing is happening. Data is available but it's showing error file extension not supported
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04-17-2023 10:48 PM in
Galaxy MDear Samsung member,
Greetings from Samsung customer support.
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.
1. Reinsert the memory card.
Step 1:Before removing the memory card, first, unmount it for safe removal.
On the Home screen, tap Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount.
2. Insert the ejection pin into the hole on the tray to loosen the tray.
Note: Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.
Step 1: Pull out the tray gently from the tray slot.
Step 2: Remove the memory card.
Step 3:Insert the tray back into the tray slot
Note: Please ensure that the memory card is not removed while the device is transferring or accessing information.
3. Doing so can cause data to be lost or corrupted or damage the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.
Restart the device:
Note: If you use the Fingerprint security feature, the phone will require your backup password to unlock after rebooting.
Press & hold power key>restart.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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04-18-2023 04:44 AM in
Galaxy MBecause of protection abd card is not damaged if it was then surely not work into my pc this is first time i am facing such issue after encryption
