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09-27-2020 08:15 PM in
Galaxy M- Mark as New
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09-27-2020 10:07 PM in
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09-27-2020 10:41 PM in
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09-28-2020 06:42 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
To resolve the issue kindly follow the given below steps:-
1. Display brightness level:- Kindly set the device display brightness in auto mode (If available).
Steps to adjust brightness in auto mode: Swipe down on the home screen to open notification panel>Turn on Auto brightness.
2. Reset the device:- Settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).
If the issue still persist, kindly register your concern in Samsung Members app along with screenshots, short videos and error log file(Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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11-23-2020 07:31 PM in
Galaxy MAre you all aware that Samsung implemented the cheapest way to dim the AMOLED screens?
They do it via Pulse Width Modulation, basically the display is switched on and off in a certain frequency to reduce brightness. 175-225 Hz is the frequency... it's unbelievable they endanger our well being with this cheap trick, the health of our eyesight and brain is on the line!
see
https://www.notebookcheck.net/Why-Pulse-Width-Modulation-PWM-is-such-a-headache.270240.0.html
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01-17-2021 07:53 AM in
Galaxy M