Original topic:

Screen brightness shooting up automatically while using YouTube in landscape.

(Topic created on: 08-21-2022 07:29 AM)
265 Views
thisisAnil
Beginner Level 4
Options
Galaxy M
My Galaxy M52 5G's brightness goes up high all the way when I switch to landscape mode and I find no settings to disable it. I also cannot lower the brightness from drop down panel when I am watching videos in landscape mode in YouTube, any fix for this?
5 Comments
Anonymous
Not applicable
Galaxy M
Most probably you're watching HDR videos...
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ahs7ebba
Active Level 5
Galaxy M
You might be watching hdr videos
thisisAnil
Beginner Level 4
Galaxy M
Okay but I would still prefer to watch it in medium brightness, so is there any option?
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ahs7ebba
Active Level 5
Galaxy M
No. We cant control brightness when watching hdr videos.
cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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