Original topic:

Screen Guard Problems.

(Topic created on: 05-06-2021 10:16 AM)
145 Views
Bhavya711
Active Level 3
Options
Galaxy M
We all know that full edge to edge screen Guard of m series phone covers the display. This is annoying.

Samsung should step up to provide us a solution.

4 Comments
Galaxy M
why would they do that? screen guards and cover glasses are third-party stuff. Samsung isn't obligated to make them as they already provide you with gorilla 3+
0 Likes
Bhavya711
Active Level 3
Galaxy M
They can solve this issue. Why are correct screen Guard not available? Design issue? I think not.
We are ready to pay a premium for this. Samsung sells cases. They can partner with a company to provide us the correct guard.
0 Likes
Galaxy M
It's not their issue to solve every petty things. They'll have to spend more on this. As for 'why are correct screen guard not available' is because 6.7 inch screens are rare and Chinese who make them just reuse previous phones and we didn't get have many 6.7 inch screen previously so no screen guards are available for them to recycle. They're lazy to design it brand new
Samsung_Support1
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes