Original topic:

Samsung restarting issue not yet solved!

(Topic created on: 08-16-2021 10:31 PM)
376 Views
S_K
Active Level 3
Options
Galaxy M
I request samsung to provide an update for this restarting bug asap we are facing a lot of problem with it as our warrenty period got expired, in service center they are charging Rs.6K to Rs.8K for changing the motherboard. We are not the one who is responsible for this bug and damagining the motherboard, so why we need to pay though!

15 Comments
S_K
Active Level 3
Galaxy M
Yea they will say no guarantee.
hari120
Active Level 7
Galaxy M
Exynos common issue in m series. Samsung should recall these devices as many are complaining
Lekshmanan
Expert Level 3
Galaxy M
Once U Started Facing This Issue , It's Not Fixed By Software Updates...Try Flash Ur Device , If It Not Work Ur Device Needs Replacement Of Motherboard. If my comment is helpfull , kindly accept as solution
sam920
Active Level 1
Galaxy M
I think it's time to go consumer court .May be then Samsung acknowledge it .
Galaxy M
UNITE M SERIES AND OTHERS WHO HAD FACED AND FACING THIS DISASTROUS UPDATE ISSUES
USERS AND APPROACH !
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!    

We apologize for your inconvenience. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support