Original topic:

Samsung m51 heating issues

(Topic created on: 11-02-2020 07:20 AM)
664 Views
rabiyaabbas
Beginner Level 2
Options
Galaxy M
My phone buy 15 days charge Plug in mobile very heat two days before. Camera use 10 mins suddenly Very heat how to fix 
5 Comments
saikodali
Active Level 7
Galaxy M
Maybe battery problem go to service center, Ur mobile is in warranty
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AMPK
Expert Level 3
Galaxy M
Clear the catch.
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FearLesS007
Active Level 7
Galaxy M
turn off adaptive mode , nd use high performance mode for better results otherwise ur cpu will is limited to 70% only i recommend use high performance mode that ur cpu can give uh 100% best nd fast performance
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FearLesS007
Active Level 7
Galaxy M
if my given settings/comments are useful and informative for you then you can accept as solution by CLICKING on 3DOT at my comments
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cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


We apologize for the inconvenience caused to you. Please be assured and to resolve "Overheating" issue please follow the below given step:-


> Close background running apps and uninstall the unnecessary apps.


For more details follow the instructions provided in the link given below:- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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