Samsung m51 hanging

[samratas]

Hi guys 

I bought a m51 a month ago but it is already stated hanging . Sometimes screen don't respond and I have to restart phone to fix the issue and which will also reduce the speed 

Badly need a fix for this from Samsung 

[abhi063]

I am using the same device its works fine for me. can be a bug with the software maybe it will get solved after a software update

[Ehsank]

clear Wipe Cache Partition and lets see
Steps to perform.
1) Turn off the device.
2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

[DoctorStrange1234]

restore your device
and update all apps and softwares and UI

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for the inconvenience caused to you. Please perform the below mentioned quick steps to resolve the hanging issue:-

1. Ensure 20% of internal memory of device is free (Scroll down notification panel > Setting > Device care> storage).

2. Reset the device: -Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
Tap on Settings>Tap on General Management>Tap on Reset.

After performing above steps if the issue still persist kindly send us the screenshot, videos and error log file with in 15 minutes of issue occurrence through error report section from Samsung Member Application :- Samsung Member Application > click on get help > send feedback > error report, so that we can help you out to solve the issue.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[faheem1234]

I too have same issue.
I am badly suffered.just less than one month two issues created.
ist within 10 days my m51 got switched off and didn't turned on.
now after repair from service center one more issue created of hanging unusual during use.
I tried to contact service center but no response from samsung

[Nikhil1918]

i am facing same issue of screen not turning on again .I have even gotten updated software from service centre but issue still persist

[leri3]

I am having the same isaue with my M51

[RAM143Yadav]

When play free fire game than hanging problem

[kalippa]

Now after the new update the phone got hang and very slow. Please make it correct