Original topic:

Samsung m35 5g heating _battery drain _hanging issue

(Topic created on: 02-25-2025 09:57 AM)
99 Views
Jkrish
Beginner Level 3
Options
Galaxy M
On my Samsung m35 5g
After January and February updates
It's battery draining faster and so heating issue occurring above 42°c
And 2nd thing is hanging issue 
Oftenly while pulling down the top control bar 
It's not scroll down properly. 
So kindly Samsung India resolve these issue ASAP. 
It will all m35 5g users. 
2 Comments
cs_member10
Expert Level 5
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you are facing multiple issues on your device, kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Path: Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes
Jkrish
Beginner Level 3
Galaxy M
Dear Samsung
Check heating is increasing from 41 to 43.2

Please check m35 5g Lastest update firmware.
After Jan and Feb update
Most of them facing too much heating and hanging issue
Can't able to attend call and call by near ear...

Please resolve it. And save user's money.

So kindly resolve it asap... 1740736284064.jpg1740736284102.jpg
0 Likes