Samsung m31s heating problem

[Rokendo]

Samsung m31s heating problem. What this solution? 

[Dianahemes]

SAMSUNG GALAXY M31S hot issues also can happen because some users use their phones while recharging. We have to know that this phone has fast charging 25W technology. Fast charging will create more hot temperatures than standard charging. Therefore we always suggest stopping working while charging our phone.

Regards,

Diana

[cs-member11]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application>Support>Ask a question/Tap an error report>Type your query>Send)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support