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10-23-2020 09:54 AM in
Galaxy Mhello I am buy samsug 17 oct m31s mobil . earphone don't show my screen icon plz help me how show the icon ya koi prbml hai plz tell me
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10-23-2020 10:00 AM in
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10-23-2020 10:01 AM in
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10-31-2020 12:10 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
To resolve this issue kindly follow the given below steps:
1) Check device cache: Settings>Device care>Storage>Clean now.
For a particular application: Settings>Apps>Pick the app that you like to clear off the cache memory. For example 'Samsung Internet' >Storage>Clear Cache.
2) Reset the device: -Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
>>Tap on Settings>Tap on General Management>Tap on Reset.
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support