Original topic:

Samsung M30S frequently Restarted

(Topic created on: 10-23-2020 08:37 AM)
187 Views
Ramdas123
Beginner Level 3
Options
Galaxy M
My phone is restarted from last 2 days continuously if i open any application and then i switched to anothe application phone is hanging and then restart anybody facing this issue,Samsung please help.
7 Comments
Aaditya87
Active Level 1
Galaxy M
Адитья
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Rejan12
Beginner Level 4
Galaxy M
bro, i am facing the same issue
Geet13
Beginner Level 2
Galaxy M
i am facing the same issue. i suppose its the recent update. i have even done the factory reset. but the issue still exists. if more than 4-5 apps functions at a time. it restarts or sometimes gets stuck at the logo itself.
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Anonymous
Not applicable
Galaxy M
Once check in safe mode if you have restarts in safe mode too then it might be corrupted boot Partition issue. Nothing works for this you have to visit service center for reflashing firmware.
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Ramdas123
Beginner Level 3
Galaxy M
Samsung should provide the OTA update for the same
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Ramdas123
Beginner Level 3
Galaxy M
got the solution for this
just turn off the fingerprint sensor
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cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve "Auto restart" issue kindly follow the given below step:

 >>Go to Settings > General management > Reset > Turn off auto start.

 

And to resolve "hanging" issue kindly follow the given link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

 

If the issue still persist, we request you kindly visit the service center as your device needs physical inspection. To check for the nearest Samsung service center kindly click on the link: https://www.samsung.com/in/support/service-center/


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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