Original topic:

Samsung m31 charging issue

(Topic created on: 05-25-2020 07:33 PM)
1371 Views
surya73
Active Level 3
Options
Galaxy M

Very bad experience with my Samsung m31. Charging very slowly:- Took 6hrs to charge 77%.

And the mobile was heating too.
Felt like chosen a wrong company. #Samsung #m31

10 Comments
souvik04
Active Level 8
Galaxy M
turn on flight mode while charging and don't use your phone. turn off sync, location, bluetooth, wifì service.
if your problem still remains, then turn on safe mode
0 Likes
3sh
Active Level 1
Galaxy M
despite all these....the problem still exists
Arth1
Active Level 5
Galaxy M
there is charging issue with latest android update in samsung phones, hope samsung will fix it asap.
souvik04
Active Level 8
Galaxy M
then turn on safe mode
0 Likes
Anonymous
Not applicable
Galaxy M
bro it's the issue for software holes and glitches possibly came from last update....please read one of my comments carefully which I wrote for another user .here it is👉👉👉👉 each time Samsung do not put bugs but peoples bring that by mistake..that they simply download software through mobile data or fluctuating wifi which is not the procedure to install software......allaways try to flash that firmware thatswhy Samsung gave smartswitch app already....it's because software update or security patch allaways requires stable carrier. in that sense mobile data or fluctuating wifi is not stable..so it can give an incomplete update by damaging software side..then also you will be able to download it but you will welcome so many software holes and glitches which leads to poor battery backup, ui lag,app crush, game lag ,device heat,ghost touch,slow charging, charging stuck on 75 or 80%like issues further...so allways try to flash firmware through smart switch or by Odin or through authorised Samsung service center.i allaways maintain that rules hence I can play pubg in my old note 3 also without any lag or issue......ask any software engineer they will recommend you that procedure only because it's the actual procedure....strong wifi also recommended but in india it's impossible that wifi will not fluctuate
0 Likes
Galaxy M
bhai mera Samsung Galaxy m31 charging stuck at 85%
0 Likes
3sh
Active Level 1
Galaxy M
You mean to say, if I uninstall the recently added apps, the problem gets solved....and from next time onwards I can use SmartSwitch.
0 Likes
Samsung_Support3
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check your charging cable (USB cable) for physical damage such as wear and tear, bent prongs etc. If it is damaged then kindly visit your nearest service center to get it replaced.

 

2. Check charging, if rating is 15W or above. Kindly try to charge the device in a non-inverter socket.

Note: Kindly open Device care from Settings > Battery > Please tap on 3 dots(more option) at the top right hand side > please select settings > enable fast cable charging.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
Galaxy M
my Samsung Galaxy m31 charging stuck on 85%
0 Likes