Original topic:

Samsung m30 full brightness issue

(Topic created on: 02-03-2020 11:18 AM)
786 Views
shahioo7
Active Level 3
Options
Galaxy M
Some times auto brightness not working specially when I come from outdoor it still on 100% indoor 
I have to take it off manually otherwise it remains on 100%
6 Comments
Galaxy M
If somehow sensors are covered then it may not work properly
mudassarfa
Active Level 7
Galaxy M
m30 does not have ambient light sensor. the auto brightness is adjusted using the front camera sensor
Sandyz
Active Level 3
Galaxy M
it's an issue in mobile due to lack of dedicated sensor. this can't be resolved buddy, you have to control it manually.
Sanoj
Active Level 3
Galaxy M
the same issue in my m30 also this happens in the previous update
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Galaxy M

Hi there,

 

To resolve the issue please follow the below mentioned steps:

>Reset the device settings by navigating to Settings >> General Management >> Reset >> Reset Settings.

>Check your device issue in Safe mode.

For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,
Team Samsung Members

0 Likes
SarasGupta
Beginner Level 4
Galaxy M
same problem with my M30 too
0 Likes