Original topic:

Samsung m21 Lagging and battery draining issues

(Topic created on: 07-18-2023 01:32 PM)
539 Views
SourajitSen
Beginner Level 2
Options
Galaxy M
After last update my samsung m21 is lagging too much and i can't even play a game , and my battery draining too much , if i charge it 90 % on 9.00 am it drain to 50 % on 12.00 p.m . i use my phone moderately. my screen on time about 7 hrs in average. 
4 Comments
imanandkumar
Active Level 8
Galaxy M
Go to your near Samsung Service Center
& don't download unsafe app if download firstly remove then restart your phone
0 Likes
sarnandu
Expert Level 1
Galaxy M
dont use your phone immediately after charging
0 Likes
Jameswalter
Active Level 4
Galaxy M

If you're experiencing lagging and battery draining issues with your Samsung M21 smartphone, there are several steps you can take to try and resolve these problems:

Restart your device: A simple restart can often resolve temporary performance issues. Press and hold the power button, then select "Restart" from the options that appear.

Check for software updates: Make sure your device is running the latest software version. Manufacturers often release updates that include bug fixes and performance improvements. Go to Settings > Software Update and check for any available updates.

Clear app cache: Cached data can sometimes slow down your device. To clear the cache for specific apps, go to Settings > Apps, select the app causing issues, and choose the "Clear cache" option.

0 Likes
cs_member10
Expert Level 5
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes