Samsung m02 not turning on

[Auseronsamsungmember]

Samsung m02 not turning on only turns on when someone calls. to that phone

[ayaatmehraj · Accepted solution]

Try all factory reset setting because i also face same problem in m02.

[Auseronsamsungmember]

Tried already but still it is occurring

[cs_member8 · Accepted solution]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung. 
 
Warm Regards,
Samsung Customer Support