Samsung galaxy M52 Recent Software update

[Vineeth27]

I have updated my samsung galaxy m52 recently and it's not showing last software upate information and when iam clicking download and install updates it's showing " An unknown error has occurred. If this

problem persists, restart the device." I have restarted many times but no use. And my batter is draining fast when i didn't use it also. At night it was 62% and this morning it's down to 26%. I turned off wifi and bluetooth and all.. please slove this issues

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support

As per your issue, we request you to please report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send). So it will be helpful for us to resolve your issue.

Warm Regards,
Samsung Customer Support.

[Vineeth27]

It's showing like this when i click the error reports option.

[Ashwinash]

Where is software details bro . . ? N wait for next update

[Vineeth27]

I don't know bro. It's not showing the last update detailes also

[Ashwinash]

Yes I also faced but after next update it back to normal bro

[Vineeth27]

Another problem is i can't able to report errors through samsung members app also

[Ashwinash]

Everything back to normal. .

[Vineeth27]

It's showing like this

[rahulpm]

M52 Green line problem